Speaking Events
Ontario Dental Hygienists, Are You Ready to Level Up?
Join my 4- Week Virtual Business Bootcamp on Zoom that will change how you work, earn, and grow.
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Monday, September 8, 2025
Monday, September 15, 2025
Monday, September 22, 2025
Monday, September 29, 2025 -
Learning Session: 7:00pm – 8:00pm;
Q&A Period: 8:00pm – 8:30pm -
$199 (+ tax per person)
Skip this bootcamp and stay stuck. Join now and your future self will thank you.
What You’ll Learn:
Week 1: Own Your Impact: Master Your Metrics, Tell Your Story
Week 2: The Perio Program Makeover: From Good to Game-Changer
Week 3: Are You Truly a Preventive Specialist?
Week 4: Compensation Conversations – Setting Yourself Up for Success
I can’t wait to see you in September!
Menopaused Unveiled:
The Silent Epidemic & Oral Health.
- Tuesday, September 16, 2025
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Networking Reception: 6:00pm – 7:00pm;
Event Time: 7:00pm – 9:30pm -
Delta Hotel & Conference Centre, Belmont Room
655 Dixon Road, Toronto -
$49.95 (+ tax per person)
Purchase your tickets online - 3 CE Credits
Join us for an insightful event dedicated to raising awareness about menopause and its impact on women’s oral health. This session will educate both women and dental professionals on the often-overlooked connection between menopause and dental issues, such as dry mouth, bone density loss, and gum disease.
Attendees will gain valuable knowledge on:
The systemic and oral health changes women experience during menopause.
Best practices for dental professionals to support menopausal patients.
Practical strategies for women to maintain optimal oral health during this life stage.
This event aims to bridge the gap between healthcare and dentistry, fostering a more inclusive and informed approach to women’s health. Together, we can ensure better care, awareness, and support for women navigating menopause.
THE DENTAL HYGIENE WAKE-UP CALL:
THE TRUTH DENTISTS CAN’T AFFORD TO IGNORE
Dental hygiene should be a core pillar of your practice, yet it’s often the most mismanaged and overlooked department.
It’s more than cleanings. Dental hygiene drives clinical success, patient loyalty, and profits.
This course delivers the exact metrics, conversations, and systems to transform dental hygiene into your practice’s strongest asset.
If you want measurable results, this is the wake-up call you need.
Learning Outcome
- Recognize and Leverage Dental Hygiene as a Core Revenue Driver – Shift your mindset from “maintenance care” to “business engine” and uncover the untapped potential already sitting in your chairs.
- Use Data to Drive Performance Conversations and Decisions – Say goodbye to emotional or unclear team discussions and start leading with numbers that drive accountability and measurable growth.
- Identify and Close Revenue Gaps in Your Dental Hygiene Department – Streamline your perio system, strengthen preventive services, improve case acceptance, and close rebooking gaps to boost both production and patient loyalty.
If you’re ready to build a more profitable, efficient, and clinically excellent practice, this course is for you.
Warning: Seats are limited. Results are not.
Henry Schein – Dental Fest
A November to Remember
- November 13-14, 2025
- Friday Event Time: 9:00am – 3:00pm
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100 Kellogg Clubhouse
100 Kellogg Lane #1, London - FOR MORE INFORMATION CONTACT: mary.adams@henryschein.ca
THE POWER WITHIN: Uniting Teams for Game-Changing Results
A day your dental practice didn’t know it needed, where aligned teams, elevated systems, and collaboration come together for unstoppable results.
Course Overview:
IMAGINE THIS: It’s Monday morning. You walk into your practice and so does your team. Everyone is clear on what’s expected of them, confident in their role, and connected to the bigger picture. Together, you’re moving forward with purpose and excitement, energized by the same powerful experience that you all shared at this event.
What You’ll Learn – Objectives That Stick
By the end of this session, your team will:
- Identify what’s working and what’s not to build a stronger, more aligned, high-performing team.
- Communicate clearly and confidently to boost patient acceptance and trust.
- Simplify scheduling, handoffs, systems and workflows to run the practice smoothly and efficiently.
- Reframe insurance conversations by leading with treatment recommendations, helping patients see insurance benefits as support, not limitations.
What You’ll Walk Away With:
EVERY TEAM MEMBER WILL LEAVE WITH:
✔ Operational clarity that elevates performance.
✔ Communication that converts.
✔ Team alignment that fuels practice growth.
Big things begin with bold moves…start here!
Attend, and you won’t believe how far your team can go together!
Digital Dental
SUMMIT
- Friday, June 20, 2025
- 8:30am – 4:30pm
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Brookstreet Ottawa Hotel
525 Legget Drive, Ottawa -
$100 + HST per Office - up to 5 Participants
Doctors and Team
With Keynote Speaker Dr. Rand Luka
Breakout Sessions:
- Treatment Coordinator
- Hygiene
- Focus on Digital Dentistry
- Employment Law
- Dental Property & Lease Negotiation
- Professional Liability Solutions
Hosted By Mark Gaylard CEO – Dental Advisory Board
Cocktail Party to Follow
Email for registration link MPelletier@sinclairdental.com
Maximizing Dental Hygiene Success:
Unlock Key Metrics, Boost Productivity, Set Strategic Goals and Uncover Hidden Gaps to Elevate Hygiene
- Wednesday, June 18, 2025
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Registration & Dinner: 6:00pm – 6:30pm;
Event Time: 6:30pm – 8:30pm -
Medline Sinclair
90 Skyway Drive, Mississauga -
$39 (+ tax per person)
Register before June 11, 2025
The dental hygiene department is a key driver of both patient care and practice profitability, but do you know the metrics that matter most? This course will equip dentists and office managers with the tools and insights needed to set clear goals for 2025, focusing on optimizing the dental hygiene department. We will explore how efficient dental hygiene operations contribute to overall practice productivity and profitability, and how to measure key performance indicators that truly matter.
Learning Objectives:
- Understand the key metrics that matter for dental hygiene: Learn which metrics drive success in the dental hygiene department and how to measure them accurately.
- Boost productivity and profitability: Discover how to effieciently optimize the performance of your hygiene team to contribute to overall practice growth.
- Set Strategic goals for 2025: Develop a clear action plan to set and achieve practice goals for 2025, focusing on the intersection of people, performance, and profit.
For inquiries, please contact Michelle De Mello at ext. 1999 or at MDemelo@sinclairdentalcom
Trust Me, You Do Not Have a Patient Problem:
Uncover the Hidden Potential in Your Practice
- Thursday, May 8, 2025
- 10:00am – 12:30pm
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Ontario Dental Association / ASM25
Metro Toronto Convention Centre
255 Front St W, Toronto - Ticketed Free (with registration)
Discover untapped potential in your practice by mastering key metrics, implementing growth systems and cultivating an appreciated dream team. Unleash growth with strategic understanding and an empowered, valued team.
Learning Objectives:
- Refine skills for fostering patient loyalty, ensuring sustained and meaningful connections with existing patients
- You will learn the about the untapped potential in your practice, empowering attendees to optimize growth opportunities
- Cultivate motivated, high-performance teams for pivotal roles in practice success and sustainable growth
Course Code: T-01FL
Type: Lecture
Audience: Dentist, Dental Hygienist, Dental Assistant, Office Personnel
RCDSO QA Program: Category 3 (3 CE Points)
Let’s Talk Systems, Structure, Scorecards, Guidelines, Accountability and Incentives for the Dental Hygiene Team
- Thursday, May 8, 2025
- 2:30pm – 5:00pm
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Ontario Dental Association / ASM25
Metro Toronto Convention Centre
255 Front St W, Toronto - Ticketed Free (with registration)
Embark on a transformative exploration of dental hygiene team dynamics. Dive into strengths, areas for improvement and strategic solutions for enhanced clarity and consistency. Active self-evaluation is key for continual team improvement. Unravel the nuances of systems, structure, scorecards, guidelines, accountability and incentives. Gain insights to optimize the dental hygienists’ working experience, ensuring seamless integration for enhanced productivity and a harmonious practice. Join a dialogue that transforms challenges into growth opportunities for dental hygiene teams.
Learning Objectives:
- Establish uniform practices in dental hygiene through strategic standardization methods, templates and checklists for team consistency
- Develop skills in strategic instrument planning for effective utilization in dental hygiene over the next 12 months
- Guide participants to enhance unity within dental hygiene teams, providing solutions for clarity and consistency
Course Code: T-02FL
Type: Lecture
Audience: Dentist, Dental Hygienist, Dental Assistant, Office Personnel
RCDSO QA Program: Category 3 (3 CE Points)
Mastering Clinical Conversations:
I Do Not Want to Sell Treatment!
- Friday, May 9, 2025
- 10:00am – 12:30pm
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Ontario Dental Association / ASM25
Metro Toronto Convention Centre
255 Front St W, Toronto - Ticketed Free (with registration)
Embark on a journey to unlock your dental hygiene expertise with the emphasis being on prevention. Delve into mastering challenging conversations navigating insurance intricacies, embracing cutting edge technology and seamlessly integrating lifestyle factors. This transformative learning experience guides you to prioritize health care over business. Learn how to strategically refocus on health care, ensuring dental insurance doesn’t dictate your treatment recommendations. Join us to empower your practice and elevate patient care.
Learning Objectives:
- Prioritize prevention: understand dental hygiene’s role dedicated to disease prevention for optimal oral health
- Cultivate patients’ education skills, using the “tell-show-do” method to convey their oral health status
- Analyze clinical conversations, navigate insurance, address technology gaps and incorporate lifestyle factors into treatment plans
Course Code: T-02FL
Type: Lecture
Audience: Dentist, Dental Hygienist, Dental Assistant, Office Personnel
RCDSO QA Program: Category 3 (3 CE Points)
The Winning Equation:
People and Performance
- Friday, May 9, 2025
- 2:30pm – 5:00pm
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Ontario Dental Association / ASM25
Metro Toronto Convention Centre
255 Front St W, Toronto - Ticketed Free (with registration)
Dive into “The Winning Equation: People and Performance.” Enhance your dental business acumen, emphasizing people management, financial and performance excellence. Navigate team retention, delve into metric analysis and implement systems for optimal performance in today’s challenging health care landscape, where finding the right team for patient care is paramount.
Learning Objectives:
- Refine skills for fostering patient loyalty, ensuring sustained and meaningful connections with existing patients
- You will learn the about the untapped potential in your practice, empowering attendees to optimize growth opportunities
- Cultivate motivated, high-performance teams for pivotal roles in practice success and sustainable growth
Course Code: T-02FL
Type: Lecture
Audience: Dentist, Dental Hygienist, Dental Assistant, Office Personnel
RCDSO QA Program: Category 3 (3 CE Points)
Collaborate, Communicate, Succeed
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February 26, 2025
1 hour Webinar (presented in English) - EST 3pm; CST 2pm; MST 1pm; PST 12pm
This one-hour webinar is tailored for office managers looking to enhance their leadership skills and build stronger partnerships with their dental hygiene teams.
Learn how to improve communication, streamline scheduling, and address roadblocks effectively. Gain the tools to set shared goals, implement systems that drive patient care excellence, and create a culture of collaboration that fuels practice growth and team success.
Course Outline:
- Strengthen Communication: Master effective communication techniques to align priorities, resolve conflicts, and build trust with your dental hygiene team.
- Optimize Scheduling: Learn strategies to create efficient schedules that maximize productivity and ensure a seamless patient flow.
- Overcome Roadblocks: Develop actionable solutions to address common challenges and support your dental hygiene team.
Mastering Dental Hygiene
- February 21, 2025
- 10:00am – 3:00pm (lunch provided)
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Henry Schein Toronto Branch
221 Jacob Keffer Parkway, Concord
This one-day interactive course is designed exclusively for dentists who want to maximize the potential of their dental hygiene department. Through strategic goal setting, actionable planning, and practical tools, you’ll leave with a clear blueprint to elevate your dental hygiene performance for the year.
Discover how to analyze your current metrics, set achievable targets, and implement strategies that foster growth, celebrate teamwork and provide exceptional patient care.
PARTICIPANTS WILL LEAVE WITH:
- A comprehensive understanding of their dental hygiene metrics and how to use them.
Smart goals for their dental hygiene team. - A step-by-step blueprint to implement throughout the year.
- Strategies for team alignment, leadership, and accountability.
- Tools to measure, evaluate, and adjust goals as needed.
Maximizing Dental Key Metrics, Productivity Boosts, and Strategic Goals for 2025
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Tuesday, February 11, 2025
Register before February 7, 2025 -
Sinclair Dental, 110-2611 Queensview Drive, Ottawa
Registration & Dinner 5:30pm - 6:30pm
Event 6:30am – 8:30pm
Q & A 8:30pm – 9:00pm - $40 per person (+ tax, includes dinner)
Participants will learn a clear roadmap for setting and achieving ambitious goals in 2025.
Learning Outcomes:
- Understand the key metrics that matter for dental hygiene: Learn which metrics drive success in the dental hygiene department and how to measure them accurately.
- Boost productivity and profitability: Discover how to efficiently optimize the performance of your hygiene team to contribute to overall practice growth.
- Set strategic goals for 2025: Develop a clear action plan to set and achieve practice goals for 2025, focusing on the intersection of people, performance, and profits.
Successful Integration of Dental Implants into Your Practice – The Team Approach
- Friday, February 7, 2025
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Harbour Estates Winery, 4362 Jordan Road, Jordan Station
Registration 8:00am - 9:00am
Learning 9:00am – 12:00pm
Lunch & Wine Tasting 12:00pm – 2:00pm -
$199 per doctor
$99 per team member
Join us as our experts show doctors and their teams how to increase implant cases in their practice.
Room 1 – Doctors
• 2025 market update and how these services may add value to your practice
• Reduce stress of placing implants
• Boost your confidence using digitally guided surgery
Room 2 – Teams
• Managing implant patients: how does your practice measure up?
• Achieving the “yes”: Effective treatment presentation and case acceptance strategies
• Marketing strategies to attract more implant cases to your practice
Maximizing Your Impact: Leading Your Dental Hygiene Team to New Heights in 2025
- Tuesday, November 26, 2024
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Henry Schein, 41 Adelaide St N, London
Registration & Dinner 5:30pm - 6:30pm
Event 6:00am – 9:00pm
Gain the tools to lead a top-performing dental hygiene department, from optimizing schedules and tracking metrics to improving team communication. Learn what they didn’t teach in school and set your practice up for success in 2025!
What You’ll Learn:
- Master Metric Tracking – Use KPIs for growth and team success.
- Be the Second-in-Command – Support your dentist and enhance team performance.
- Conquer Challenges and Unlock Potential – Gain insights to eliminate obstacles and empower your team.
The Winning Equation: People, Performance and Profit
- Friday, October 4, 2024
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Harbour Estates Winery, 4362 Jordan Road, Jordan Station
Registration & Breakfast 8:00am
This course equips dentists to lead high-performing teams and drive practice success by mastering key metrics, boosting team performance, and aligning clinical outcomes with financial goals. Gain the tools to refine your leadership and elevate your practice to new heights.
Learning Objectives:
- Lead an inclusive, high-performing team using profitability metrics, continuous improvement strategies, and recognition to drive success.
- Transform your team into a motivated, high-performance powerhouse with strategies for retention, measurement, and fostering a culture of excellence.
- Identify untapped potential in your practice by mastering essential profitability metrics, addressing gaps, and aligning clinical and financial goals with a comprehensive blueprint.
